FAQ"S | KNOWLEDGE BASE
Price & Payments
Yes, You can simply click here to Request a Free Quote or you may also e-mail us at ja**********@gm***.com
We accept all major Credit Cards i.e Visa, Master, Discover and American Express. You can also pay us by paypal. Full Payment Details will be mentioned in your Invoice.
We accept all major Credit Cards i.e Visa, Master, Discover and American Express. You can also pay us by paypal. Full Payment Details will be mentioned in your Invoice.
For sure, as our business relationship starts and go stronger we can definitely work on credits.
We charge by the stitch count and Flat rate as well. Please check our Home Page to view our Pricing.
We don’t charge for minor ones but we do charge a reasonable amount for major changes. Our Customer Service Representatives will assist you about the charge depends on the changing of design.
Client Requirements
As soon as your file is ready, We will e-mail it to you
NYes, we accept vector format artwork such as .cdr, .ai, .eps, .wmf, etc. If you send us in coreldraw (.cdr) or Adobe Illustrator (.ai), please be sure to convert the artwork from text to curves first. Otherwise we may not be able to read the same font that you have sent.
Nominal editing is done free of cost and complex editing if it is different than originally ordered design is charged in very reasonable and negotiable charges. Prices are mentioned at our Home Page.
We keep backups of your custom digitized files, vector files, e-mails and original logos/artwork(2 Years maximum from date of Order). You can simply e-mail us the order number of your lost file at ja**********@gm***.com and we will send it free of cost.
Yes, we correspond with each customer personally to ensure a well-rounded and personalized experience for each client. All your digitized files are personally emailed to you on your registered email address.
Yes, You can simply click here to Request a Free Quote or you may also e-mail us at ja**********@gm***.com
Technical Support
We use Wilcom for embroidery digitizing purposes.
You can submit jpg, gif, bmp, tif, pdf, ai, cdr, eps, ms word format files. Care about quality? Better the artwork, better the final product, so it is appreciated to submit a relatively clear image with color separations.
You can place your order by simply filling our order form or directly e-mail us at ja**********@gm***.com
We use Adobe Illustrator for Vector Conversion. And also Corel Draw as a secondary tool.
Terms of Use
Yes, we offer a full Money Back guarantee if you are not satisfied.
Nominal editing is done free of cost and complex editing if it is different than originally ordered design is charged in very reasonable and negotiable charges. Prices are mentioned at our Home Page.
The digitized design is only the customer’s property. Therefore Jafs emb print keeps these designs strictly confidential. We never reveal customer’s designs to others. Also, we have secured backup storage to keep your designs in case your copies are lost, we can resend them to you within an hour upon request.
